Terms & Conditions

Terms and Conditions
Terms Used
Services: the services we provide: (a) through our website https://shop.dixid.cards/; (b) via our platform; (c) through other media, products, services, and software that exist or are in development. DIXID IT SRL reserves the right to determine if some of our services are governed by separate terms and not by these Terms and Conditions.

DIXID: the website https://shop.dixid.cards/

Content: everything you and other users upload, deliver, or share using DIXID.

Data: all data, including a user’s content or information that you or a third party may retrieve from a DIXID card or provide to DIXID via the application.

Use or Utilization: represents the use, execution, copying, publication, or display, distribution, modification, and translation of DIXID cards or derivative products.

DIXID IT SRL: A Romanian legal entity, located at No. 225 Almaj Village,  Dolj, Romania.

These conditions apply to the website https://shop.dixid.cards/ owned and managed by DIXID IT SRL.

When you first visit our website, you will be asked to verify and accept our Terms. By doing so, we aim to keep you informed about what DIXID represents and to explain why we want you to adhere to these Terms. These are the only valid conditions, excluding any others, and apply to all services and initiatives of DIXID IT SRL.

We reserve the right to modify these conditions. In such a case, the new provisions will apply from the moment of publication. If one or more points from these terms and conditions prove to be impossible or only partially executable, this leaves the validity of the other provisions unaffected. Archived versions of the terms of use are available upon request.

Purpose of the Service and Your Right of Use
DIXID IT SRL provides a service that allows you to quickly share contact details with others using an NFC-compatible plastic card. The purpose of this service is to limit paper waste and save the cardholder’s time.

Each user is granted a limited right to use the DIXID card. The scope of this right of use will vary depending on the functionalities available to the user. This right of use is provided in the form of a limited, revocable, non-exclusive, and non-transferable license. This license does not entitle the user to sell, copy, transfer, or sublicense the DIXID services in any way.

Registration and Account Security
Access to services attached to the DIXID card is limited to registered users. Each registration requires the user to provide accurate, truthful, up-to-date, and complete presentation. DIXID IT SRL may deem certain information as essential for registration. It is the sole responsibility of the user to keep information up-to-date.

Each registered user profile is individual, personal, and confidential and cannot be transferred to third parties. DIXID IT SRL does not verify profiles, but reserves the right to suspend an account or even cancel it if a user does not comply with the registration and security rules defined below:

  • Do not provide false personal information or create an account for someone else without permission;
  • Do not create multiple personal accounts;
  • If we deactivate your account, do not create another account without our permission;
  • Do not use DIXID services if you are a minor;
  • Maintain accurate and up-to-date contact information;
  • Do not share your password with others, do not allow anyone access to your account, and do nothing that might compromise the security of your account;
  • Do not transfer your account (including contacts you manage) to anyone else without our written permission.

DIXID IT SRL does its utmost to keep the application and cards secure. However, the security of data also depends on how you handle your account and the physical card. We need your help to keep our application secure. Additionally, the right of use has limits. Use cannot be contrary to our terms and conditions, the rights of third parties, and laws. Therefore, you must comply with the following rules (not exhaustive):

  • Do not use software programs that can collect data from other users;
  • Do not use a false identity;
  • Do not upload viruses or other harmful code;
  • Do not solicit login information or connect to someone else’s account;
  • Do not use DIXID for illegal, deceptive, malicious, or discriminatory activities;
  • Do not do anything that could disrupt, overload, or impair the proper functioning of our application; and
  • Do not facilitate or encourage the violation of our “Terms and Conditions” or our policies.

Measures DIXID IT SRL May Take in Case of Non-Compliance
In the event of non-compliance with these Conditions, DIXID IT SRL may unilaterally apply temporary sanctions or remedial measures. In the case of repeated non-compliance with conditions, after requesting the user to act in accordance with these conditions, DIXID IT SRL has the right to withdraw the user’s right of use.

The user is not entitled to any compensation of any kind, as a result of the measures mentioned above.

The information provided by DIXID IT SRL through the application is delivered and displayed without any form of warranty. Information distributed through banners, HTML pages, flash, photos, videos, articles, or other materials provided by third parties is not the responsibility of DIXID IT SRL. DIXID IT SRL is not responsible for the accuracy, completeness, usability, reliability, and timeliness of the information on the site and for the consequences of any action/decision taken based on the information provided.

DIXID IT SRL does not guarantee that the application will always be functional, secure, or error-free or that it will always operate without malfunctions, delays, or errors. Interruptions or errors in the electronic provision of our services do not generate a refund or compensation in any case.

The DIXID application may contain hyperlinks to third-party websites or web pages and other parties or may refer to them differently. DIXID IT SRL does not have control over the content or other features of these sites or web pages and is in no way responsible for the content or features thereof.

DIXID IT SRL is also not responsible for viruses if, despite precautions taken on the site, they should occur. DIXID IT SRL cannot be held responsible for any damage caused by an error and/or negligence committed by DIXID IT SRL subcontractors.

If someone initiates action against DIXID IT SRL related to the illegal actions of a user, and this proves real, the user will indemnify DIXID IT SRL against all damages, losses, and expenses related to this claim (including reasonable legal fees and costs). While we provide rules regarding user behavior, we do not monitor or control their actions on DIXID IT SRL and are not responsible for the content or information users transfer to the application. We are not responsible for any offensive, inappropriate, obscene, illegal, or objectionable content or information found on DIXID IT SRL. We are not responsible for the online or offline behavior of our users. We try to keep DIXID IT SRL functional, safe, and error-free, but you use the application at your own risk. We provide the application as is, without express or implied warranties, including, but not limited to, commercial warranties, for use for a particular purpose or non-compliance.

Any fact that could generate liability for DIXID IT SRL must be reported to DIXID IT SRL in writing, including a complete description of the noticed fact and within ten days of the discovery of the noticed fact. In the absence of this reporting, the user can no longer request the liability of DIXID IT SRL and waives any claim against DIXID IT SRL, resulting from this fact. This short term is motivated by the need to be able to make a rapid and accurate identification of the noticed fact.

DIXID IT SRL assumes in good faith that its data processing activities can be carried out legally, at the user’s request.

Sharing Contact Information
The user owns (and assumes full responsibility for this) all contact information transmitted in the application and can use the card settings to determine how the information is shared with other people.

When users delete their information, they acknowledge and understand that it may remain present in backup copies for a reasonable period of time (but is not available to other users) and remains in the DIXID IT SRL accounts of people who have scanned the card.

Protecting the Rights of Other People We respect the rights of other people and expect each user to do the same.

The user may not claim to be someone else or take actions that violate another person’s rights or break the law in another way. It is possible to remove the information you share through the application if we consider that it violates our policies. If we have removed content for violating the rights of another person and the user considers that the action is unjustified, the user may send us a motivated request to re-examine the operation performed, via the email address office@dixid.com. If the user repeatedly violates the rights of others, we will deactivate the account. The user will not use copyright, trademarks, or other brand names that may introduce ambiguities, unless this is expressly permitted in writing.

Disputes Any claims, legal proceedings, or disputes that the user has with DIXID IT SRL will be judged only in front of the courts in Romania and will be subject to the laws of Romania.

Payment Methods Online with a credit card through Twispay (Visa/Mastercard). If you have chosen to pay online using a debit or credit card, you will be directed to fill in your card information on our payment processor’s secure page.

Credit/debit cards issued by Visa and MasterCard are processed through the “3-D Secure” system. The “3-D Secure” system is developed by organizations/entities that ensure that online payments have the same level of security as transactions made at an ATM or in a physical merchant’s store. “3-D Secure” ensures that no information about your card is transferred or stored, at any time, on the merchant’s server or the servers belonging to the payment processor. The card information is transferred directly to the Visa or MasterCard systems. Important! There are no fees for payments with a debit/credit card!

Cookie Policy
Information Regarding Cookies

DIXID IT SRL, located at No. 225 Almaj Village, Dolj, Romania, as the data controller, provides this Cookie Information to explain how we process and protect your personal data.

Please read this Cookie Information at the beginning of your interaction with our website at https://shop.dixid.cards/

A. What is a cookie and what is it used for?

Our website uses cookie technology to provide you with a better and more personalized web service. The data stored by the cookies used on our website never show personal details from which an individual identity could be determined.

A cookie is a small text file that is stored and/or read by your web browser on the hard disk or memory of your device (for example, computer, laptop, or smartphone) depending on the websites you visit. Cookies facilitate your interaction with websites, making it safer and faster, as they can remember your preferences (e.g., login details, language used).

B. How you can control cookies

You can withdraw your consent to cookies at any time. To do this, you can block or delete cookies either through the settings of your web browser or by using software provided by third parties. Disabling cookies may affect the use of certain parts of the website.

To delete cookies stored on your device and configure your web browser to refuse cookies, you can use the preferences settings in your web browser. Cookie settings are typically found in the ‘Options’, ‘Tools’, or ‘Preferences’ menus of the web browser you use to access our site.

C. Types of cookies used

We use various types of cookies on our site, classified by function and purpose:

Necessary cookies enable navigation on the site and the use of its essential features.
Preference cookies recognize your return to the site and allow us to provide enhanced features.
Performance cookies help improve site functionalities.
Marketing cookies are used to provide you with personalized advertising.
For additional details about each type of cookie used, including how to withdraw your consent, please refer to the section Detailed Explanation of Cookies Used on our site.

If you have further questions regarding the use of cookies, please contact us at the email address specified on our site.