Privacy Policy

Privacy Policy

The website is owned and operated by DIXID IT SRL, a Romanian legal entity, with its headquarters located at No. 225 Almaj Village, Dolj, Romania. In our communications, we may refer to our organization using terms such as “DIXID”, “us”, “our”, etc., and to you as a user or visitor of the site using terms like “you”, “your”, etc.

By using this website, you consent to the collection and use of your personal information (if provided) in accordance with this policy.

Our site may contain links to and from other websites. If you follow a link to any of these websites, please be aware that they have their own privacy policies. DIXID has no responsibility for these policies or how these websites manage their data. Please review these policies before submitting any personal information to these sites.

What personal data is being collected and how do we protect your personal data?

Personal data refers to any information that can directly or indirectly identify a specific individual.

You are not required to provide DIXID the personal data that we request, but if you choose not to do so, we may not be able to provide you with our services or respond to any queries you might have.

If you use our site, we may collect and process the following personal data about you:

  • Personal data you give us directly.
  • Personal data we collect automatically.

The personal data is stored as long as we have your consent. We will actively review the personal data we hold and delete it securely, or in some cases anonymize it when there is no longer a legal or business need for it to be retained.

We do not share your personal data with other organizations.

Ways in which we collect your personal data.

We use your personal information in the following ways:

  • Personal data provided by you through our web forms will be used to process your requests or to offer you our services. By submitting the request or when inputting your data, you agree to the processing of your data by DIXID.
  • The technical information we collect through the use of cookies will be used for the purposes set forth in our “Cookie Policy”.

How do we protect your personal data?

DIXID takes the security of your personal data very seriously. We take every effort to protect your personal data from loss, unauthorized access, modification, or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and anonymizing personal data wherever possible.

Access to your personal data is only permitted among our employees on a need-to-know basis and subject to strict contractual confidentiality obligations.

DIXID services, including our platform, APIs, databases, and other services, are all hosted in secure data centers located in Romania.

Third-party applications

We respect and protect your privacy as outlined in this Privacy Policy. We share your personal data with third parties only in the ways that are described in this Privacy Policy – and do not and will not sell your personal data.

Categories of third parties with which we share your personal data include vendors such as hosting and marketing service providers, and subcontractors involved in the fulfillment of our contractual obligations towards our clients.

The legal basis for these processings is Art. 6(1) (a), (b), (c), and (f) – GDPR.

What are your rights?

When we process your personal data, you have a number of rights over how the data is processed, and you can exercise these rights at any point. We have provided an overview of these rights below, along with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our website.

  • The right to be informed.
  • The right to access and rectify.
  • The right to data portability.
  • The right to be forgotten.
  • The right to lodge a complaint with a local Supervisory Authority.
  • The right to withdraw consent.

How do you contact DIXID?

If you have any questions or if you would like to make a complaint about a possible breach of local privacy laws, please do so by sending an email to our data protection officer or submitting a request through the “Contact Us” form on our website.